Privacy Policy – Synapxix

Last updated: 16/10/2025

Synapxix is an interactive educational platform that combines artificial intelligence (AI) and gamification to generate personalized learning profiles for children aged 8 to 10. The privacy, security, and well-being of children and their families are our top priority. We comply with major international data protection regulations: COPPA (Children’s Online Privacy Protection Act, USA), GDPR-K (General Data Protection Regulation for Kids, European Union), and the applicable Personal Data Protection Law in each country where we operate.

1. Introduction

This policy explains how we collect, use, store, and protect personal information.

2. Information We Collect

• a. Child Data (through gameplay): Decisions made during gameplay, response times, selected routes, interactions, and play patterns. Non-identifiable information is used to generate a learning profile. Important: We never request or store the child’s personal data such as name, address, photo, or voice without verified parental consent.
• b. Parent/Guardian Data: Name and contact email, verifiable parental consent for creating the child’s profile, and preferences on the use and visibility of the child’s information.
• c. Technical Data: Device information (type, operating system, language, time zone) and anonymized IP address for statistical analysis and security.

3. Use of Information

Data is used exclusively to: create personalized learning profiles, offer adaptive educational experiences, generate reports for parents and teachers, improve content effectiveness through AI, and comply with child protection and security regulations. We do not use data for advertising, commercial, or external monetization purposes.

4. Unified Parental Consent

Before a child can access the game or platform, verified parental consent is required via email or a secure portal. Parents may approve, restrict, or revoke permissions at any time. Any change in data processing triggers a new consent request.

5. Data Sharing and Storage

• a. Sharing: Child data is not shared with third parties except with educational institutions under confidentiality agreements, with necessary technology providers (encrypted storage, educational servers), or by legal/judicial requirement.
• b. Storage: Data is stored encrypted (AES-256) on secure servers and automatically deleted after 24 months of inactivity or upon parental request.

6. Parent/Guardian Rights

Parents can at any time: request access, correction, or deletion of data; withdraw consent and deactivate the child’s profile; download the child’s educational history; or contact our Data Protection Officer at privacy@synapxix.com.

7. Information Security

We implement advanced technical and organizational measures to protect data: end-to-end encryption, role-based access control (authorized personnel only), periodic internal audits, secure backups, and anonymization of sensitive data.

8. Policy Updates

We may update this policy to reflect improvements or legal changes. Parents will receive prior notification and may accept or reject the new terms.

9. Contact

For questions or privacy complaints: Synapxix – Child and Data Protection Team. Email: info@synapxix.com.